Skip to main content Help with accessibility

Millions struggling to pay council tax and other essential bills, says new Financial Inclusion Study

Research from the University of Birmingham and the University of Lincoln shows nearly 1.6 million people falling behind with council tax payments, with six in ten people in the poorest fifth of the population reporting they are in problem debt – mainly council tax payments, rent or utility bills. 

Nearly 1 million people are behind with their rent, while over a 1 million people are behind on water bills.

The 2019 Briefing, found that nearly 2.2 million people report having been contacted by bailiffs and nearly one million experiencing bailiffs breaking the rules. A growing number of personal insolvencies were also highlighted, with over 70,000 Individual Voluntary Arrangements (formal alternative to bankruptcy) made in 2018, up from 40,000 in 2015.

Download The Financial Inclusion Annual Monitoring Briefing Paper 2019