Pandemic patient experience II: from lockdown to vaccine roll-out

In 2020, patients told the Patients Association about their experiences of living with health and care needs during the Covid-19 pandemic.

Their testimony painted a bleak picture in many ways.

This follow-up survey (drawing on 453 responses, submitted over February, March and early April 2021) finds that many aspects of their experiences are not much better, and some are worse.

Accessing general practice services remains difficult for many, and patients overall do not regard remote consultations as an adequate replacement for in-person appointments.