Healthwatch Wirral

Healthwatch key Information

• Directory of local services

• Reports 

• Twitter page 

• Healthwatch Wirral e-Bulletins 

• News page which is updated regularly 

• Mental Health Survey from National Citizenship Scheme 

• Speak out page – opportunity to leave feedback on services that you have used 

• Contact Healthwatch Wirral 
  
  

Recent information

What would you do to make mental health support better? (Healthwatch and NHS England)

The NHS has included mental health in the NHS Long Term Plan. Mental Health is listed as one of the core areas the NHS wants to improve, to make sure people get the support they need, when they need it.

The NHS wants to make care better in a number of ways, including: better support for children and young people, new mums and their partners, and at-risk groups, such as people experiencing homelessness, helping people manage their own mental health through better use of technology, and improved support for people experiencing a mental health crisis. Now local NHS services need to hear from local people about how they want changes to look where they live. Complete the survey and have your say. (Note - survey is time limited so may have closed but please check via the link)

Better Care Service Pathways (Winter into Spring - 2018/19)

The Better Care Fund (BCF) is a programme spanning both the NHS and local government which seeks to join-up health and care services, so that people can manage their own health and wellbeing, and live independently in their communities for as long as possible.

The BCF has been created to improve the lives of some of the most vulnerable people in our society, placing them at the centre of their care and support and providing them integrated health and social care services, this will result in an improved experience and better quality of life.

Although there are many BCF services available to people in Wirral, there are no clear, simple pathways directing users to the referral mechanism or the criteria for access.

Healthwatch Wirral is working with Wirral CCG to promote BCF services to ensure patients can access care and support earlier and closer to home. This project has been developed to help design, promote and improve the access to services in partnership with the service providers and the contract teams.

Pathways available

• Falls

• Tele-triage

• Red Bag

• Dementia (in development)

For more details contact Healthwatch on 0151 230 8957

Health without a home (University of Liverpool – Regan) 2018
The project, established by Healthwatch Wirral, is centred on how individuals, without a home, access health and social care services and their experiences when accessing these services. This report seeks to establish how and which health and social care services the client group access, good practice in these services, barriers which are currently in place which may prevent the client group accessing the services. This was undertaken through a series of 6 semi-structured interviews with three staff and three service users of the Charles Thompson Mission and 20 service user questionnaires were completed. View Leah Regan’s report

Healthwatch Wirral: Your Road to Recovery (May 2017)
The report sets out to listen to the voices of addiction and recovery service users across Wirral in the addiction and recovery services provided by the charity, Change Grow Live, locally this provider is known as CGL or Wirral Ways to Recovery.

Healthwatch Network: What's it like to live in a care home? National Research(August 2017)
Findings from the Healthwatch network 
This report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.

Local Healthwatch: progress and promise (May 2015)
The Kings Fund was commissioned by the Department of Health to evaluate the progress of local Healthwatch (LHW) in the first 18-21 months of operation, and to make recommendations for future progress. These include recommendations for local authorities as LHW commissioners. View the full report.  

Further information

• Healthwatch Mental Health Survey with Young People attending National Citizen Service Programme and Birkenhead Sixth Form College (Summer 2016)

• Previous e-Bulletins

• Asking what are people's biggest health and care issues for 2015?
  

• Healthwatch Wirral: Service Signposting (July 2017)

Where Healthwatch Wirral reside: (August 2017)