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Healthwatch Wirral

Healthwatch key Information

  • Speak out page – opportunity to leave feedback on services that you have used 

Recent information

Healthwatch: Working with your local Joint Strategic Needs Assessment (June 2019)
The Joint Strategic Needs Assessment (JSNA) is a process by which local authorities and Clinical Commissioning Groups assess the current and future health, care and wellbeing needs of the local community to inform local decision making. This resource aims to provide you with more information about how you can engage effectively with your Joint Strategic Needs Assessment

Better Care Service Pathways (Winter into Spring - 2018/19)

The Better Care Fund (BCF) is a programme spanning both the NHS and local government which seeks to join-up health and care services, so that people can manage their own health and wellbeing, and live independently in their communities for as long as possible.

The BCF has been created to improve the lives of some of the most vulnerable people in our society, placing them at the centre of their care and support and providing them integrated health and social care services, this will result in an improved experience and better quality of life.

Although there are many BCF services available to people in Wirral, there are no clear, simple pathways directing users to the referral mechanism or the criteria for access.

Healthwatch Wirral is working with Wirral CCG to promote BCF services to ensure patients can access care and support earlier and closer to home. This project has been developed to help design, promote and improve the access to services in partnership with the service providers and the contract teams.

Pathways available

For more details contact Healthwatch on 0151 230 8957

Health without a home (University of Liverpool – Regan) 2018

The project, established by Healthwatch Wirral, is centred on how individuals, without a home, access health and social care services and their experiences when accessing these services. This report seeks to establish how and which health and social care services the client group access, good practice in these services, barriers which are currently in place which may prevent the client group accessing the services. This was undertaken through a series of 6 semi-structured interviews with three staff and three service users of the Charles Thompson Mission and 20 service user questionnaires were completed. View Leah Regan’s report

Healthwatch Wirral: Your Road to Recovery (May 2017)
The report sets out to listen to the voices of addiction and recovery service users across Wirral in the addiction and recovery services provided by the charity, Change Grow Live, locally this provider is known as CGL or Wirral Ways to Recovery.

Healthwatch Network: What's it like to live in a care home? National Research (August 2017)
Findings from the Healthwatch network 
This report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.

Local Healthwatch: progress and promise (May 2015)
The Kings Fund was commissioned by the Department of Health to evaluate the progress of local Healthwatch (LHW) in the first 18-21 months of operation, and to make recommendations for future progress. These include recommendations for local authorities as LHW commissioners. View the full report.  

Further information

Where Healthwatch Wirral reside: (August 2017)

Healthwatch Wirral
The Old School
188 Liscard Road
CH44 5TN
Tel: 0151 230 8957